Wholesale

Dear Ironwood Customers,

We hope that this letter finds you and your business doing well! Since our last letter, we have completed a series of changes with some great results. First, we now offer our powder coat products in 3 finishes, and we have received very positive feedback on the quality. Next, we are proud to announce that our lead times are consistently 1-2 weeks from order date. This has been a huge logistical challenge, but a necessity to remain competitive.

We are excited to present to you our new wholesale website Ironwood-ind.com. As an Ironwood Industries retail account, you will have access to our most up-to-date product availability!

- All prices listed are 3x wholesale price, which we hope would make it easier for retail stores to show their customers by offering any discount they desire, up to 33% off of posted MSRP, maintaining keystone price.

- This website does not allow incoming orders from users without a login, which will only be given to our wholesale customers.

- All wholesale prices are shown on the checkout page, as well as in an emailed order confirmation, don't proceed to this page while customers are watching.

- A shipping estimate will be given at checkout, and no payment is required to place orders.

- There are no minimum order requirements. Freight has been increasing in cost, so we recommend larger orders to save on shipping.

- All new products can be found on this site as it becomes available. We are working aggressively on new art and are excited to hear feedback on it.

A video tutorial on using the website: https://ironwood-ind.com/pages/wholesale

We are committed to quality products and customer satisfaction. In the past 12 months, we have seen unprecedented increases in the cost of steel, which is now up 133%, and packaging supplies up 30%. Like every other manufacturer, we are feeling the pinch. With this in mind, we have no choice but to raise prices in order to remain viable in the marketplace. These increases are designed to cover raw material costs only and not other aspects of the manufacturing process such as labor, occupancy, insurances, etc. which too, have seen significant increases. Effective November 1st, there will be a 5% price increase on all products.

In an effort to cut costs where possible, thus keeping the price increase to a minimum:

$5 order input fee to emailed and phone orders. Order placed via our new wholesale website will not incur this fee.
3% transaction fee for payments made by Credit Card. ACH transfer will be accepted with no fee.
Our fax number will be discontinued November 1st.

We greatly value our customers and the relationships that have been established. We know price increases are difficult, and have avoided any increase since buying the business in 2019. However, as distasteful as this is, I can assure you that these adjustments are necessary and are being instituted to cover raw material cost increases only.

An Updated Price List can also be found on: https://ironwood-ind.com/pages/wholesale

Please send any questions regarding this letter to: Support@Ironwood-ind.com

Sincerely,

The Ironwood Team

Changes to Catalog offerings:

Bathroom Accessories will be manufactured with a flat bar, photography will be updated on the website as soon as possible.
Outlet/Toggle Switch Cover plates will be discontinued Nov 1
All Small Finiall patterns will be enlarged to be Large Finials.

UPS Holiday Shipping Deadline (Estimated): Orders received by December 2nd